With online review data from all major channels plus custom survey responses feeding into one platform, comprehensive actionable insights are delivered to your frontline teams.
Monitor, respond to, and promote customer word-of-mouth.
Benchmark performance to local, regional, and national peers.
In today's data-driven landscape, managing customer feedback is challenging. Natural Language Processing (NLP), an AI technology, streamlines the process by transforming unstructured feedback into actionable insights.
Read MoreLet's take a closer look at the different types of customer feedback surveys and how you can use them to gain valuable insights into your customers and restaurant operations.
Read MoreUncover what social engagement tactics make sense for your brand in order to improve online restaurant reviews.
Read MoreData technology is growing exponentially, resulting in some restaurant brands innovating faster than ever before. For others, this rapid evolution comes with major challenges: choice overload and cost fears.
Read MoreSee how expertly crafted customer surveys can help you gather direct feedback so you can stay on top of your restaurant guest experience.
Read MoreAnalyze your competition to identify your brand strengths and ensure your offers continue to differentiate against industry standards.
Read MoreDiscover how to test different strategies, define what works for your business, and then optimize your process as you go.
Read MoreDiscover the top 5 tips hospitality brands can implement to increase organic reach and engagement on social media and review sites.
Read MoreKeep your brand promoters loyal by acknowledging their shout-outs and incentivizing continued engagement online!
Read MoreIn this article we’ll provide you with some guidelines to help you respond to negative reviews like a pro!
Read MoreDiscover the reasons why people choose a restaurant over another and what your brand can do to make sure they keep coming back to yours!
Read MoreHow does empowering people, making a positive impact on the world and making more money in the process with sustainable business practices sound to you?
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