With online review data from all major channels plus custom survey responses feeding into one platform, comprehensive actionable insights are delivered to your frontline teams.
Monitor, respond to, and promote customer word-of-mouth.
Benchmark performance to local, regional, and national peers.
Calculate and interpret your CSAT score, navigate industry benchmarks, and discover actionable insights to enhance customer satisfaction in the competitive restaurant landscape.
Read MoreLet's take a closer look at the different types of customer feedback surveys and how you can use them to gain valuable insights into your customers and restaurant operations.
Read MoreSee how expertly crafted customer surveys can help you gather direct feedback so you can stay on top of your restaurant guest experience.
Read MoreAnalyze your competition to identify your brand strengths and ensure your offers continue to differentiate against industry standards.
Read MoreThese trends should provide a good starting point for your restaurant in regards to monitoring current restaurant consumer trends.
Read MoreDiscover the reasons why people choose a restaurant over another and what your brand can do to make sure they keep coming back to yours!
Read MoreQ&A with Tropical Smoothie on how they use Black Box Consumer Intelligence to drive decision-making for their brand.
Read MoreWe’ll identify what users are saying about your business so you always know the status of your reputation and get unbiased feedback on the guest experience.
Read MoreIn today's marketplace, consumers demand authentic social impact, not just marketing stories, as they increasingly base their brand loyalty on companies making real social and environmental change.
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