With online review data from all major channels plus custom survey responses feeding into one platform, comprehensive actionable insights are delivered to your frontline teams.
Monitor, respond to, and promote customer word-of-mouth.
Benchmark performance to local, regional, and national peers.
January offered little clarity in terms of the current health of the restaurant industry from a year-over-year growth perspective.
Read MoreIn today's digitally-driven era, effective restaurant marketing goes beyond traditional advertising. Dive into these 11 essential tools, from data management to social media, that every restaurant brand needs to stay competitive and create memorable dining experiences.
Read MoreIn today's highly competitive market, meeting drive-through expectations have become a formidable challenge for most quick-service brands.
Read MoreHaving access to the latest, accurate industry data is invaluable in today's highly competitive restaurant environment. Every quarter, we host executives from the top restaurant chains for our State of the Industry (SOTI) webinar where we provide an exclusive look at the most up-to-date insights.
Read MoreData technology is growing exponentially, resulting in some restaurant brands innovating faster than ever before. For others, this rapid evolution comes with major challenges: choice overload and cost fears.
Read MoreIf you’re a CFO, now is the time to start taking an active role in your brand's CX initiatives to offset any long-term economic hurdles.
Read MoreWhile food inflation challenges may appear inevitable, restaurants can prepare to offset its adverse effects and uphold profit margins.
Read MoreBlack Box’s latest Workforce data reveals what aspects of the employee and manager experience are most impactful to your team’s performance.
Read MoreBased on industry performance of 2022, we’re sharing the current state of restaurant finances and the top trends to get ahead of in 2023.
Read MoreHere are six of the restaurant operations trends, from inflation to staffing, that reveal what's impacting the guest experience.
Read MoreKristofor Logren of Sustainable Restuarant Group joins Sustainable Nation Podcast to talk about sustainability in the restaurant industry.
Read MoreWhat if you saw your supply chain as a series of relationships rather than a system of getting products to your customers?
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