guestXM – by Black Box Intelligence

Financial Performance

Navigating Industry Performance Amidst Weather and Economic Challenges

January offered little clarity in terms of the current health of the restaurant industry from a year-over-year growth perspective.

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Hit Your Performance Goals in 2024: Important Restaurant KPIs to Track

Learn how restaurant operators can create successful strategies for 2024. Discover the importance of establishing internal alignment on key metrics and tracking the right KPIs for hitting performance goals.

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Financial Metrics Every Restaurateur Should Track

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns.

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Top 3 Takeaways from GuestXM’s Q3 State of the Industry Webinar

Having access to the latest, accurate industry data is invaluable in today's highly competitive restaurant environment. Every quarter, we host executives from the top restaurant chains for our State of the Industry (SOTI) webinar where we provide an exclusive look at the most up-to-date insights.

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Key Insights from Black Box Intelligence’s Industry Webinar

Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience.

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Customer-Centric CFOs: The Key to Financial Growth

If you’re a CFO, now is the time to start taking an active role in your brand's CX initiatives to offset any long-term economic hurdles.

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Boost Restaurant Sales & Traffic with Customer Feedback

Analyze your competition to identify your brand strengths and ensure your offers continue to differentiate against industry standards.

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Restaurant Finances: Trends Every Restaurant CFO Should Get Ahead of in 2023

Based on industry performance of 2022, we’re sharing the current state of restaurant finances and the top trends to get ahead of in 2023.

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Trends Every Restaurant CFO Should Be Monitoring in 2022

Which positions should be concerned about restaurant finances? What's the current state of restaurant industry finances?

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How to Increase Restaurant Sales and Traffic Using Customer Incentives

How to Increase restaurant sales with the right blend of incentives, promotions, and restaurant marketing strategies.

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Meditation as a Tool to Become Performance-Ready

Meditation is a tool that leaders can leverage to help deal with challenges and issues, as well as positively impact those around them.

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First Quarter Growth Slowest in 3 Years

Consumer demand for big-ticket items flatlined while spending on soft goods declined and services demand moderated in the first quarter.

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